How AI Guides Are Changing the Museum Visit

How AI Guides Are Changing the Museum Visit

A look at how conversational AI guides help visitors explore collections at their own pace, answering questions in real time instead of following a fixed audio script.

A look at how conversational AI guides help visitors explore collections at their own pace, answering questions in real time instead of following a fixed audio script.

Art

Science

Visitor exploring a digital collection touchscreen

Static audio guides ask visitors to follow a script. AI guides let them ask what they actually want to know — and that shift is changing how galleries think about engagement.

In our pilot at Riverside, average dwell time near AI-guided exhibits increased by 40%, with visitors asking follow-up questions they would never have raised with a docent.

More articles

All Blog Posts

Visitor exploring a digital collection touchscreen

Art

Science

How AI Guides Are Changing the Museum Visit

A look at how conversational AI guides help visitors explore collections at their own pace, answering questions in real time instead of following a fixed audio script.

Large scale interactive projection installation

Art

History

Turning a 3D Archive Into a Touchscreen Experience

Behind the scenes of a project that transformed thousands of scanned artifacts into an interactive touchscreen collection visitors can browse, zoom, and rotate.

Visitors interacting with a glowing touchscreen display

Science

Culture

Designing Interactive Exhibits People Actually Want to Touch

Five lessons from designing touchscreen installations across a dozen museums, from lighting placement to why simpler gestures win.

Visitor exploring a digital collection touchscreen

Art

Science

How AI Guides Are Changing the Museum Visit

A look at how conversational AI guides help visitors explore collections at their own pace, answering questions in real time instead of following a fixed audio script.

Large scale interactive projection installation

Art

History

Turning a 3D Archive Into a Touchscreen Experience

Behind the scenes of a project that transformed thousands of scanned artifacts into an interactive touchscreen collection visitors can browse, zoom, and rotate.